high touch



Possibly a term coined by John Naisbitt, from the second chapter in his book Megatrends in 1982.


high touch ‎(plural high touches)

  1. Dealing with or interacting with a human being as opposed to transacting with computers or through high tech.
  2. Human interaction.
  3. Having a high awareness of human complexity, having empathy.



  • “Megatrends - Ten Directions Transforming Lives”[1], retrieved 2007-01-14
  • “high touch definition of high touch in computing dictionary - by the Free Online Dictionary, Thesaurus and Encyclopedia.”[2], retrieved 2007-01-14
  • A whole new mind: why right-brainers will rule the future, by Daniel H. Pink, ‎2006, p. 51-52.