I can't cite it, but in the UK in the 1980s things that were great/excellent were often referred to as being "skill" (at least by children); so there's an adjective sense, even if it's only school playground slang. Equinox 20:41, 31 May 2009 (UTC)

Now cited! Hurrah. Equinox 22:07, 30 April 2010 (UTC)


The following discussion has been moved from Wiktionary:Requests for verification.

This discussion is no longer live and is left here as an archive. Please do not modify this conversation, but feel free to discuss its conclusions.

Rfv-sense: (On a Call Management System) a setting permitting an extension to receive calls from a particular type of caller, eg, a corporate client.

Is this actually attestable from independent sources, ie, not just the manual? DCDuring TALK 12:16, 27 June 2012 (UTC)
I work in an industry where this word is used to designate a call routing split (ACD) to specific agents with a particular "skill" in handling a certain type of call volume (caller, inquiry, etc.). It's an industry term. Perhaps it should be labelled as such (?) Leasnam (talk) 14:18, 27 June 2012 (UTC)
Is the definition correct? I don't see an exact correspondence between what you describe and the definition given. DCDuring TALK 15:06, 27 June 2012 (UTC)
By extension, yes, ACD splits are commonly referred to simply as "skills", and can therfore also be used to refer to the "setting". The definition is adequate for Wiktionary. The ones I have given above show the evolution of the term, and are less known by those outside the industry. I would leave it as is, or remove it, as it is jargon. Leasnam (talk) 16:04, 27 June 2012 (UTC)
It needs to be understandable by people outside the industry; keep if attested (which is why it is listed here) and clean up so that more people can understand it. Mglovesfun (talk) 21:37, 27 June 2012 (UTC)
I have rewritten the def. Adding citation. Leasnam (talk) 20:28, 29 June 2012 (UTC)


"A term referring to..." isn't a good start to a definition, unless it's a {{non-gloss definition}}. (For example, the definition of "cat" should be "a feline animal...", not "a term referring to a feline animal".) However, I could interpret the two citations as uses of the general sense of "skill" ("capacity to do something well"), so I don't know how to rework the definition. Er... - -sche (discuss) 08:36, 13 October 2012 (UTC)
Removed for now. - -sche (discuss) 07:36, 12 November 2012 (UTC)

If there's a way to reword it to make clearer how it differs from the usual meaning of "skill", let's discuss re-adding it with that wording. - -sche (discuss) 07:22, 20 November 2012 (UTC)
Return to "skill" page.